FREQUENTLY ASKED QUESTIONS (FAQ)
GENERAL QUESTIONS
About Gas South
Gas South proudly serves nearly half a million residential, business and governmental commercial and wholesale customers across the Southeast. With Gas South, you get the great rates and top-rated service you deserve. Plus, there's never a deposit to join, and you become part of our committment to give back 5% of our profits to support children in need. The real estate industry gets exceptional value through our proprietary Real Estate Partner Program. Our simple program makes it easy to refer, enroll and earn rewards so you can enhance your client relationships.
How does this program work within RESPA?
Gas South Real Estate Partner Program does not violate the provisions of RESPA as natural gas services do not qualify Gas South as a "settlement service provider."
REFERRALS
How do I share my referral link?
On the Dashboard page is a "Share" widget. .
When selecting the email option, simply type in the chosen recipient, amend the message if you desire and send. You are also able to import contacts from Yahoo or Google mailboxes. When selecting the Facebook or Twitter option, your referral link will be automatically generated into a post or tweet. .
In addition, you can also copy your link (shown below) and paste it into any of your own communications or integrate it with a website.
When selecting the email option, simply type in the chosen recipient, amend the message if you desire and send. You are also able to import contacts from Yahoo or Google mailboxes. When selecting the Facebook or Twitter option, your referral link will be automatically generated into a post or tweet. .
In addition, you can also copy your link (shown below) and paste it into any of your own communications or integrate it with a website.
Can I customize my referral link?
Yep! You can create a unique, friendly share code that appears after Share.GasSouth.com. To edit your referral link, follow these steps:
- Go to the Partner Portal
- Find your current share link in the top right corner of the page (see image below)
- Click the pencil and edit your share code
- Click save, and you’re all set!
What is a successful referral?
A successful referral occurs when a homebuyer clicks your provided unique link and enrolls as a Gas South customer online. Your $50 reward will be directly deposited to either your PayPal or personal bank account once the enrollment process is complete.
How many referrals can I make?
There is no limit to the number of referrals you may make. You will receive $50 for any homebuyer who clicks your shared link and enrolls with Gas South online.
So, if you refer two people and they both enroll with Gas South, you will receive $100, and so on!
What if my homebuyer doesn’t use the internet?
Although sharing your unique link is the most efficient means of executing referrals, when you have a homebuyer who must call in, have them call 888-965-3494, mention promo code WELCOME, and ensure they have your name and are able to spell it correctly.
How do I track my referrals?
Within the portal, on the left-hand toolbar click “Stats.” From this page, you are able to track shares and clicks on your unique links to inform you of how much interest you are getting and which times and social media/email channels are working best for you. You are also able to monitor individual commissions and pay-out data. Also, the system will email you when you earn a commission to keep you up to date!
Note: shares made outside of the portal will not be captured in your stats.
Note: shares made outside of the portal will not be captured in your stats.
Am I able to refer renters?
This program is designed for homebuyers, and not for rental properties.
Hints and tips on referring
Recommend Gas South face-to-face first, then follow up by sharing your unique link so their enrollment is credited to you seamlessly.
Use all available assets and digital channels available to you.
Share often, as Tweets and Facebook posts are typically engaged with for only 18 minutes and 90 minutes respectively after being posted.
Use all available assets and digital channels available to you.
Share often, as Tweets and Facebook posts are typically engaged with for only 18 minutes and 90 minutes respectively after being posted.
How can I access marketing assets provided by Gas South?
Within the portal, choose "Assets" from the left-hand menu. Be sure to check this tab often, as we are always uploading new materials to share with your clients.
PAYMENT
How do I get paid?
All payments are made by direct deposit to your PayPal account.
Within the portal under your account settings, link your PayPal.
Within the portal under your account settings, link your PayPal.
How do I set up PayPal?
In order to receive rewards via PayPal, you must have an active PayPal account at https://www.paypal.com. To link your Real Estate Partner Program account to your PayPal, log in to your portal at https://realestate.gas-south.com/login/ and click the "Account" option under your name in the top right corner of the page.
Once in your account settings, there's an option to enter the email address connected to your PayPal account. After you’ve entered your email, we'll be able to make payments directly into your PayPal account as soon as a successful referral occurs.
Once in your account settings, there's an option to enter the email address connected to your PayPal account. After you’ve entered your email, we'll be able to make payments directly into your PayPal account as soon as a successful referral occurs.
How does my homebuyer receive their bill credit?
When a homebuyer joins online using your provided unique link, their first bill will automatically include a $100 credit. If they have questions about their bill, you can also direct them to our helpful guide on how to read their gas bill.
Have a customer who needs to call? See the "What if my homebuyer doesn’t use the internet" FAQ.
Have a customer who needs to call? See the "What if my homebuyer doesn’t use the internet" FAQ.
How do I track my payments?
On your account homepage/dashboard, you can see the following information:
We will email you when a payment is completed so you’re up to date!
- Paid to date: This is the total amount that has been paid into your PayPal account or directly deposited via Dwolla to date
We will email you when a payment is completed so you’re up to date!
Can't find an answer? Email us at RealEstate@GasSouth.com.